Mitel: unable to answer calls using Softphone Ibrahim Syed May 09, 2022 16:47 Updated Here are the settings to make sure your softphone is selected: For further tips, please check HelpDesk. Still having problems? (Or unable to see the images?) Please open a ticket Related articles Microsoft HUP: Sign In Process Docusign - users can't sign on behalf of another user Welcome to your Help Center! Comments 0 comments Please sign in to leave a comment.